Cookie Policy

Hair Regrowth Expert Sdn Bhd ("HRE", "we", "us") uses cookies and similar technologies on hre.care. This policy explains what they are, which ones we use, and how you can control them.

1. What are cookies?

Cookies are small text files saved to your device when you visit a website. They let the site remember things like what's in your cart, and help us understand how the site is used. Similar technologies, such as pixels and tags, work the same way, and this policy covers them too.

2. Cookies we use

  • Essential cookies. These keep the site working: your cart, checkout, login and security. They can't be switched off.
  • Preference cookies. These remember your choices, such as currency and region, so you don't have to set them again.
  • Analytics cookies. These show us how visitors use the site, like which pages are viewed and where people drop off, so we can improve it. The data is collected in aggregate.
  • Marketing cookies. These are set by advertising partners to show you relevant HRE ads on other platforms and to measure how well our ads work.

3. Third-party cookies

Some cookies are placed by services we work with. These may include:

  • Shopify (store and checkout)
  • Google Analytics (site analytics)
  • Meta (Facebook and Instagram ads)
  • TikTok (ads)

These providers handle data under their own privacy policies.

4. Your choices

When you first visit, you can accept or decline non-essential cookies through our cookie banner. You can also block or delete cookies in your browser settings at any time. If you block essential cookies, parts of the site such as the cart and checkout may not work.

5. Changes to this policy

We may update this policy from time to time.